Privacy policy

Privacy Policy — Keter Root Collective

Effective Date: August 1, 2026

Keter Root Collective respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal information.

Information We Collect
When you visit our website or place an order, we may collect:

  • Name, email address, shipping/billing address
  • Payment information (processed securely through [Shopify/Stripe/PayPal — your payment processor], we do not store full payment card details)
  • Order history
  • Information you provide when contacting us directly (email, social media)

How We Use Your Information
We use your information to:

  • Process and ship your orders
  • Communicate with you about your order or inquiries
  • Send updates about product launches or promotions, if you've opted in
  • Improve our website and products

Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information with:

  • Shipping carriers (to deliver your order)
  • Payment processors (to complete transactions)
  • Service providers who help us operate our business (e.g., email marketing platform), under confidentiality obligations

Cookies & Website Data
Our website may use cookies to improve your browsing experience and understand site traffic. You can control cookie preferences through your browser settings.

Data Security
We take reasonable measures to protect your personal information, though no method of transmission over the internet is 100% secure.

Children's Privacy
Our products and website are not directed at children, and we do not knowingly collect information from children.

Contact Us
Questions about this policy can be directed to keterrootco@gmail.com.