Terms & Conditions
Effective August 1, 2026
Welcome to Keter Root Collective. By accessing our website or purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. Product Information
We make every effort to accurately describe our products, including ingredients and intended use. However, we do not guarantee that product descriptions or other content on this site are error-free, complete, or current.
2. Not Medical Advice
Our products are cosmetics intended to condition and moisturize the hair and scalp. They are not intended to diagnose, treat, cure, or prevent any disease. Nothing on this website should be interpreted as medical advice. Please consult a licensed healthcare provider or dermatologist for any medical concerns.
3. Patch Testing & Individual Results
We recommend patch testing any product on a small area of skin 24–48 hours before full use. Individual results vary, and we make no guarantees regarding the outcome of product use. As glass bottles are used we recommend using precausiton
4. Orders & Payment
By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or error in pricing/product information.
5. Shipping & Returns
Please refer to our separate Shipping & Delivery Policy and Refund Policy for details on order processing, shipping, and our all-sales-final policy.
6. Intellectual Property
All content on this website, including our logo, product names, images, and text, is the property of Keter Root Collective and may not be used, copied, or reproduced without our written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Keter Root Collective is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website, including allergic reactions or skin irritation. Use of our products is at your own risk, and we encourage patch testing prior to full use.
8. Changes to These Terms
We may update these terms at any time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.
9. Governing Law
These terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.
10. Glass Packaging Notice
Product is packaged in glass. Handle with care. If your bottle arrives cracked or damaged, do not use the product. Keter Root Collective is not responsible for injury resulting from a damaged or broken bottle after delivery; use is at the customer's own risk.
Contact Us
Questions about these terms can be directed to as follows:
keterrootco@gmail.com
809 W. Riordan Rd., Suite 100-127
Flagstaff, AZ 86001